About Shri Bhagwati Machines Pvt. Ltd.

Shri Bhagwati Machines Pvt. Ltd. (SBMPL), founded in 1995, stands at the forefront of industrial machinery innovation in India. With over 5,000 successful installations, operations in 10+ countries, and a team of more than 1,000 professionals, SBMPL has earned its place as a global leader in manufacturing granite and marble processing machines, CNC systems, fiber laser cutters, cranes, and urban infrastructure equipment.

Renowned for its modular machine architecture, engineering excellence, and strong R&D foundation, SBMPL powers factories, infrastructure projects, and industries with reliable, scalable, and high-performance machinery. The company is a trusted name among industrial giants across India and beyond.

The Challenge

Despite its remarkable growth, SBMPL’s internal operations were fragmented. Key departments operated on different tools and platforms—including Microsoft Dynamics, Tally, spreadsheets, and third-party apps—leading to:

• Disjointed workflows and poor cross-departmental coordination
• Limited visibility into critical areas like inventory, production status, and after-sales service
• Manual duplication of effort and delays in service support
• Inability to scale effectively, especially with 100+ machine models and thousands of customer installations
• Missed insights due to lack of real-time data from manufacturing, finance, and sales

As customer demand grew and product lines expanded, SBMPL needed a robust, unified system to streamline operations and improve decision-making.

The ERPNext Transformation

To address these growing challenges, SBMPL implemented ERPNext—a comprehensive, open-source ERP solution that brought together all business functions under a single digital roof.

Key Highlights of the Implementation:

• Unified Platform: All core operations—Sales, Purchase, Inventory, Manufacturing, Accounts, and HR—now operate within one system, improving synergy across departments.
• Smarter Sales & CRM: Lead-to-order workflows are fully automated. Quotations for complex machinery are linked directly to production and delivery schedules, improving turnaround time.
• Optimized Manufacturing: With precise Bill of Materials (BOMs), batch-based planning, and shop floor tracking, production runs are smoother and more efficient.
• After-Sales Excellence: A custom module for AMC and warranty management automates service scheduling, ticket resolution, and follow-ups—significantly boosting customer satisfaction.
• Financial Control: Real-time visibility into receivables, payables, and multi-location accounts allows the finance team to close books faster and with fewer errors.

Impact

The switch to ERPNext delivered significant, measurable improvements across SBMPL’s operations:

• 40% reduction in operational bottlenecks and manual coordination
• 100% traceability from the first customer inquiry to machine dispatch and post-sales service
• 25% increase in manufacturing productivity, thanks to accurate production tracking
• 50% faster month-end closures, reducing reconciliation times and boosting financial agility

Conclusion

By embracing ERPNext, SBMPL has turned complexity into clarity. The company now runs on a streamlined, data-driven foundation—empowering teams, delighting customers, and scaling efficiently as it continues to lead the way in industrial innovation. This transformation is not just about technology; it’s about building smarter operations for a more competitive future.